![]() For more details, see Terms & Conditions. The FedEx Return Manager system links to FedEx Tracking on the Internet to give you tracking and delivery information about the shipment. After entering the required information, click Track Shipment. Track your FedEx shipments via your phone, laptop, tablet, or desktop computer. ![]() ![]() FedEx Ground Customs Declaration forms or your own commercial invoices along with the FedEx Ground plastic pouch for customs documentation. To track your customers order, enter a valid FedEx Tracking number.Combined PRP air waybill and address labels and blue international shipment labels.you'll need to give your customers the following: The FedEx Return Manager Order Screen displays. To create a return order using FedEx Return Manager, click Create Order on the navigator bar on any screen. For PRP packages from the U.S., you are responsible for freight charges, duties, taxes, and brokerage fees. The terminal prints out the FedEx Ground Call Tag label and distributes it to the FedEx driver, who provides the label and a receipt to your customer at the time of pickup. This guarantee may be suspended, modified, or revoked. It is important to note that FedEx offers various options for tracking your return shipment, including email notifications and mobile alerts. We offer a money-back guarantee for select services. Simply enter your tracking number, which can be found on your return label or receipt, and you will be able to see the status and location of your package in real-time. Your customers will also receive a receipt as proof of pickup. Drop off shipments at retail locations including FedEx Office, Office Depot ® OfficeMax ®, Walgreens, and select grocery stores. Your customers simply complete the "FROM" section on the combination PRP bar code/address label, apply the label to the package, and contact FedEx Ground to arrange a pickup for the next business day.įor your customers' convenience, complete preparation and shipping instructions are printed on the back of each label, including the toll-free number to call for arranging pickups. Ground PRP makes it easy for your customers to send back a package that you pay the freight charges for, either from within Canada or from the United States. Today, we’ll look at the former FedEx SmartPost, the shift to FedEx Ground Economy, and what that means for businesses like yours. The Ship From Location selected in ShipStation will not be reflected on the label. This page is NOT for FedEx Ground Call Tags or FedEx Ground customer 'call-in' pickups. You must have a Return label issued to you by an authorized FedEx Ground shipper. You can request FedEx Ground PRP by calling 1.800.GoFedEx 1.800.463.3339. In 2021, the company began the rebranding from FedEx SmartPost to FedEx Ground Economy to keep up with the explosive growth of e-commerce and optimize its last-mile delivery process. The Return Address that appears on Ground Economy shipping labels is based on your FedEx account. Please note: You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. If your business involves regular product returns by your customers, FedEx Ground PRP is the service for you.
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